FAQ

 

FREQUENTLY ASKED QUESTIONS:

PAYMENTS AND PROCESS

• We accept payments via G-cash, Credit Card, online bank transfer

• All items are considered final sale and are not returnable after purchase. Items can only be returned or exchange if the book received was proven damaged or wrong item was shipped. 

• We ensure that the items have undergone quality check before shipping. In any case that you received a damaged item, different title, or incomplete order please email us within 24 hours days upon receipt of the books you purchased or message us on our Facebook page.

 SHIPPING & DELIVERY 

• For Metro Manila deliveries, shipping takes 1-3 working days after confirmation of payment.
• For provincial deliveries, shipping may take 5-7 working days. 
• For orders abroad, you may email us at sales@artpostasia.com and we will give you a quote with the shipping cost.

• Shipping fees are calculated depending on the delivery location on check out.

BULK & CORPORATE ORDERS

• For bulk order you may contact us at 0917 135 14 30 or send us an email at sales@artpostasia.com