FAQ

ENHANCED COMMUNITY QUARANTINE ADVISORY

In light of the current COVID-19 Situation and government regulations, please expect some delays and changes in our process. We hope you can bear with us as we work on getting your books to you while also ensuring the safety of everyone involved. For any questions or clarifications, you may send us a message on any of our social media platforms or via email at publications@artpostasia.com

PAYMENTS AND PROCESS

  • We accept payments via G-cash, Credit Card, online bank transfer
  • All items are considered final sale and are not returnable after purchase
  • We ensure that the items have undergone quality check before shipping. In any case that you received a damaged item, different title, or incomplete order please email us within 24 hours days upon receipt of the items you purchased. Our customer representative will be in touch to assist you.

 SHIPPING & DELIVERY 

  • For Metro Manila deliveries, shipping takes 1-3 working days after confirmation of payment.
  • For provincial deliveries, shipping may take 5-7 working days. 
  • Shipping fees are calculated depending on the delivery location on check out.

BULK & CORPORATE ORDERS

  • For bulk order you may contact us at 0917 135 14 30 or send us an email at sales@artpostasia.com